![]() ![]() ![]() These are homeowner maintenance items and NOT warrantable issues. Emergencies are defined as: Total lack of heat or air conditioning Please be sure that you check that your thermostat is on, that your filters are clean, that your fuses are good, that your circuit breaker is not tripped and that your condensate line is not clogged. Emergency Service: The only service requests that will be taken by phone are for emergencies. Only emergency requests are accepted by phone. This provides you with documentation and allows Pepper Viner to operate efficiently. 1 PEPPER VINER HOMES WARRANTY GUIDELINES All non-emergency warranty and customer service requests MUST be made in writing.
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